Legal Notice, Privacy Policy & Terms.

Legal Notice (Imprint)

Privacy Policy

Last updated: 26 February 2026

This Privacy Policy explains how we collect, use, disclose, and protect personal data when you visit this website, contact us, or use our services ("Services").

2.1 Data Controller

The data controller is Stanislav Mikhaili Khamazyuk, Individual Entrepreneur (Republic of Armenia). Contact: office@arwicom-group.com.

2.2 Scope

This policy applies to:

• Website visits and interactions
• Contact requests by email, forms, messengers, or phone
• Service delivery (consulting, digital projects, system setup, communication architecture, etc.)
• Optional booking, payments, newsletters, and marketing (if enabled)

2.3 What data we may collect

Depending on how you interact with us, we may process:

• Identity & contact data: name, company, email, phone, country, role
• Communication data: messages, attachments, meeting notes, call details
• Project data: requirements, briefs, documents you provide, deliverables, feedback
• Technical & usage data: IP address, device/browser info, pages visited, timestamps, approximate location (city/region), referral source
• Cookie/ID data: cookie identifiers and similar technologies (see Cookie Policy)
• Transaction data (if payments enabled): billing details, payment status, invoices (we do not store full card data; it is handled by payment providers)
• Booking data (if scheduling enabled): meeting time, timezone, notes you submit

We do not intentionally collect sensitive categories of personal data. Please do not send sensitive information unless necessary; if you do, you consent to processing strictly for the stated purpose.

2.4 Sources of data

• Directly from you (forms, email, calls, documents)
• Automatically from your device (cookies, logs, analytics)
• From business partners only where you request it (e.g., introduction, subcontractors)

2.5 Purposes and legal bases (GDPR)

Where GDPR applies, we rely on:

• Contract / pre-contract steps: to respond to requests and deliver Services
• Legitimate interests: website security, fraud prevention, service improvement, business administration
• Consent: cookies/analytics/marketing where required, newsletters, optional tracking pixels
• Legal obligations: accounting, tax, compliance requests

You can withdraw consent at any time (see "Your Rights").

2.6 Cookies, analytics, and tracking

We may use cookies and similar technologies for:

• Essential website functionality and security
• Performance and analytics (e.g., traffic measurement)
• Marketing/retargeting (only if enabled and permitted)

Where required by law, non-essential cookies are set only after consent.

2.7 Third-party services (typical categories)

To operate the website and deliver Services, we may use service providers such as:

• Website platform / CMS & hosting (site builder, hosting provider, CDN)
• Email & collaboration tools (business email, calendar, cloud storage)
• Analytics (website traffic measurement tools)
• Tag management (tools to manage website scripts)
• Marketing pixels (retargeting and ad measurement tools)
• Forms & CRM (lead capture, customer relationship management)
• Scheduling / booking (appointment booking and reminders)
• Payments / invoicing (payment processors, invoicing tools)
• Customer communication (messengers, video calls)
• Security / anti-spam (captcha, bot protection)

These providers may process personal data under their own privacy policies. We use them only as needed and, where applicable, under data processing agreements.

2.8 Data sharing

We may share data with:

• Service providers (processors) necessary to run the website and deliver Services
• Professional advisors (accounting/legal) where required
• Authorities if legally required

We do not sell personal data.

2.9 International transfers

Your data may be processed outside your country (including outside the EEA) depending on the providers used. Where GDPR applies and transfers occur, we use appropriate safeguards (e.g., Standard Contractual Clauses) where available.

2.10 Data retention

We keep personal data only as long as necessary:

• Inquiries: typically up to 24 months
• Contract/project data: duration of the contract + up to 7 years (accounting/legal needs)
• Analytics data: according to tool settings (often up to 14–26 months)
• Marketing consents: until you withdraw consent or request deletion

Retention may be longer if required by law.

2.11 Security

We apply reasonable technical and organizational measures to protect personal data (access controls, limited access, secure accounts). No method of transmission/storage is 100% secure; however, we work to reduce risks.

2.12 Your rights (GDPR and similar laws)

Depending on your location, you may have rights to:

• Access your data
• Rectify inaccurate data
• Delete data ("right to be forgotten")
• Restrict processing
• Object to processing
• Data portability
• Withdraw consent (where processing is based on consent)
• Lodge a complaint with a supervisory authority

To exercise rights, contact: office@arwicom-group.com. We may request reasonable verification of identity.

2.13 Children

This website is not intended for children under 16. We do not knowingly collect data from children.

2.14 Changes

We may update this policy. The "Last updated" date will be revised.

Cookie Policy

Cookies are small text files stored on your device. We use:

• Strictly necessary cookies: security, load balancing, session management
• Preference cookies: language and display preferences (if enabled)
• Analytics cookies: understand website usage and improve content (if enabled)
• Marketing cookies: ad measurement/retargeting (if enabled)

You can manage cookies via the cookie banner (if implemented) or your browser settings (delete/block cookies). Note: blocking essential cookies may affect website functionality.

Cookie consent: Where required, we request consent before placing non-essential cookies.